FAQ – General Questions

Our services can be used by both privates or companies (VAT holders). It is particularly suitable for those who spend most of their time at home or at work and do not have the option or don’t want to go to the shipping office to personally ship the parcel. Businesses that make frequent use of express courier services for domestic within Italy and foreign shipments (from Italy to abroad) will also find suitable offers. All you need is to fill out the order form, pay, and be (you or a person you designate) at the specified address on the prearranged day.

To find out the price, we recommend using our online shipping form, which displays the actual final price after entering the package parameters.

Yes! Based on the parameters you enter, the system calculates the final price, including VAT. You will pay for the shipment in advance, nothing is due to the driver when h arrives to pick up your goods.

We offer a full portfolio of services to send shipments at affordable prices, which would normally be accessible only when shipping numerous shipments. You can choose a carrier based on price, delivery timing, feedback from other customers, or your personal preferences.

One important difference that SpedizioneComoda.com offers you is that all prices have home pickup included in the price.

Unfortunately, we do not offer the option to ship from an Italian online store. In these cases, we can offer to schedule a shipment with the store directly. You pay for the goods in advance and then pick them up. The weight and size should not exceed the allowed limits, and delivery to the driver at the given address should be through a person (courier stop by just for pick-up). If the merchant does not intend to deliver the goods to the courier, there are no refunds. The best option to buy from an Italian online store is to buy the shipping from us and send the shipping letter to the online store, previously advised and agreed on with.

Yes, to get the delivery receipt you will just need to send a request via the contact form.

Order shipping directly on our website. We will propose courier services, broken down by rate and delivery date. You only need to first specify where and when to ship in the website home page and indicated the weight and size.

Select one of the proposed options, fill out the online form and pay for your order. On the day indicated, the driver will come directly to the address you specified and take over the delivery. From then on, you will be able to monitor the progress and status of the shipment via the link we will email you. The shipment is delivered to the address you have indicated, or picked up by the recipient, depending on the arrangements with the carrier.

No, unfortunately, COD cannot be requested.

Prices are lower because we have signed contracts with couriers and handle a large number of shipments. This allows you to take advantage of wholesale prices and other services we make available to you.